Knowledge Server

PROBLEM

Many of you have seen previous communications from myself regarding issues with Encarta Encyclopedia 2001, Money 2001, Works 6.0, and Works Suite 2001/2002 that may arise when these products are preinstalled with Windows XP. The issues and resolutions are summarized below:

As a reminder, OEMs who wish to pre-install or distribute Windows XP and also Money, Encarta Encyclopedia, Works, or Works Suite should be strongly advised to ship only the corresponding 2002 products with Windows XP, which are noted in the Windows Catalog to be compatible with or designed for Windows XP.

Details
Works 6.0

• Issues
  • When non-English versions of Works 6.0 (or products containing Works 6.0) are preinstalled with Windows XP, an error message appears after a predetermined number of reboots of the system, and then reappears with each subsequent reboot. The system will run normally once the error message is cleared. This is caused by a feature that must be disabled.
  • When Works 6.0 English versions are preinstalled with Windows XP, the feature appears without an error message.
    
  • This marketing feature displays a dialog box that describes various preinstalled applications on the system. The feature must be disabled to eliminate the error message and for compliance with Windows XP OPK requirements.

 

• Products Affected
  • Works 6.0, Works 6.0/Money 2001, Works 6.0/Money 2002, Works Suite 2001, Works Suite 2002

   

• Products Compatible with Windows XP
  • Works Suite 2002 is compatible with Windows XP. However, the above-referenced feature must be disabled.

 

• Resolution
  • OEMs have received a supplement which:
    • Requires OEMs to disable the feature in affected products from the master image prior to preinstalling the applications, by running WKSFIX.exe.
    • Includes the WKSFIX.exe files and the right to redistribute this to end-users.
      
    • The supplement letter also indicates that licensed OEMs may obtain an end user deliverable from the Authorized Replicators.

Money 2001, 2002

• · Issues
  • When preinstalled with Windows XP, a dialog box appears after a predetermined number of system reboots. The feature displays a dialog box.
  • This feature must be disabled for compliance with preinstallation requirements for Windows XP.

 

• Products Affected
  • Works 6.0, Money 2001, Money 2002, Works 6.0/Money 2001, Works 6.0/Money 2002, Works Suite 2001, Works Suite 2002

• Products Compatible with Windows XP
• Money 2002 is compatible with Windows XP. However, the above-described feature must be disabled for compliance with Windows XP OPK requirements.

 

• · Resolution
  • OEMs have received a supplement which:
    • Requires OEMs to disable the dialog box from the master image prior to preinstalling the applications, by running MNYFIX.exe.
    • Includes the MNYFIX.exe files and the right to redistribute this to end-users.
      
    • Indicates that an end user deliverable is also available to licensed OEMs from the Authorized Replicators.

Money 2001 and Earlier, All Languages

• Issues
  • Pre-installed on Windows XP PCs, Money 2001 users may experience unintended installation issues that result from the multi-user functionality in Windows XP.
  • The application may not function correctly until users reinstall it separately for each user profile.

• Products Affected
  • All language versions of Money 2001, all Money products released prior to Money 2001, Works / Money 2001 pack, and English and French versions of Works Suite 2001.

• Products Compatible with Windows XP
  • Money 2002, Works Suite 2002, and Works / Money 2002 pack.

• Resolution
  • OEMs preinstalling systems with Windows XP and also any affected products, should only preinstall products that are compatible with Windows XP.
  • A supplement was provided to OEMs who are currently licensing Works Suite 2001 English NA, which includes Money 2002.
  • A one-way amendment is available for OEMs who are currently licensed for Money 2001 stand-alone, which will also license them for Money 2002.

Encarta Encyclopedia 2001

• Issues
  • The English UK version of Encarta Encyclopedia Standard 2001 requires the user to accept the EULA each time the application is launched on a system running Windows XP.
  • All other language versions of Encarta Encyclopedia 2001 require the OEM to clear a warning dialog box during preinstallation.

• Products Affected
  • Encarta Encyclopedia Standard 2001 and Works Suite 2001.
  • Products Compatible with Windows XP
  • Encarta Encyclopedia 2002 and Works Suite 2002.

• Resolution
  • Encarta Encyclopedia Standard 2002 English UK is required for English UK language-based systems that are preinstalled with Windows XP.
  • Encarta Encyclopedia Standard 2002 is strongly recommended for preinstallation with Windows XP.

Thanks
Jayson Whiteley
UK OEM Engineer

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